Shipping & Delivery Policy

We ship to all the countries of the world. Shipping usually takes 3-5 business days within India. We do have a Ready-to-ship range of products that can be shipped in 24 hours of placing an order. All our International orders ship within 10-15days after order place successfully. We have both options of express and regular shipping, i.e., DHL, FedEx & Indian Postal Service.

We deem that the user agrees to the following shipping policies:

  • After placing an order, the shipping address cannot be changed, so please fill the details carefully.
  • If you wish to have different products delivered at different addresses, kindly place different orders for each shipping address.
  • If the delivery packages are returned back to tota.vidhisoftech.com due to the reasons on the part of the
    customer like house found locked, wrong or incomplete address or unclaimed or refused delivery, the customer is subject to pay 25% restocking fee on the merchandise plus the actual shipping charges incurred by tota.vidhisoftech.com to send and return back the shipment and also the penalty charged by the courier
    company. The customers will have to bear the shipping charges for the reshipment in case of a reshipment of the same order.
  • We try our best to deliver as soon as possible, however tota.vidhisoftech.com is not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the
    customer, or if the customer is not available at the time of delivery.
  • If you have ordered more than one item, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. Often, products will be shipped separately
    from one another for added safety in transit, so you may receive more than one delivery to your address.

Dispatch Timing:

All orders are shipped within 48 hours, Monday-Saturday between 8am -7pm.

Order Tracking:

Once you place an order with us, you will receive an email with the AWB number, which is used to
track the shipment. However, the tracking number might take 24 hours to become active.