Information we collect
Depending on how you use the site, we may process contact details, delivery addresses, account information, cart/order history, product preferences, support enquiries and transaction references required to operate the service.
How we use information
Information is used to process orders, provide account features, calculate delivery, support cart recovery, communicate order updates, handle customer service and improve store operations.
Payments
Payment card credentials such as full card numbers or CVV should not be stored by this storefront. Supported payment gateways process payment credentials under their own secure systems; TOTA stores only the references needed for order and refund operations.
Data retention
Order and transaction records may be retained for operational, accounting, reporting, dispute and legal purposes. Cart-recovery records can be archived from the operational recovery view while remaining available in historical reports.
Your choices
You may update account/profile information through available account features or contact support for assistance with applicable data requests.