How do I track my order?
Open Track Order and enter your order number or checkout reference together with the email or phone used at checkout.
How are shipping charges calculated?
Shipping and free-delivery eligibility are calculated from the order value, destination pincode and configured delivery rules during checkout.
Can I create an account during checkout?
Yes. When account creation is offered, select it and create a password. Your account can retain order history and saved addresses.
What happens when a product is out of stock?
Depending on storefront settings, out-of-stock products may be hidden from catalogue listings. Stock notification options may be offered for eligible products.
Can I place a bulk or corporate order?
Yes. Use Bulk Orders or Corporate Gifting to submit the products, approximate quantity and contact details.
How do refunds work?
Approved refunds are recorded against the affected order items. Supported online-payment refunds may be initiated back to the original payment method; COD/manual refunds follow the appropriate offline process.