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What are the delivery timelines?

Within India, shipping usually takes 3-5 business days. We also offer a Ready-to-Ship range that can be dispatched within 24 hours of ordering. International orders are shipped within 10-15 days of successful order placement.

All orders are dispatched within 48 hours, Monday to Saturday, between 8:00 AM and 7:00 PM.

Yes, we ship to countries worldwide using both express and regular shipping options such as DHL, FedEx, and Indian Postal Service.

After placing your order, you will receive an email containing an AWB (Air Waybill) tracking number. You can use this number on the ‘Track Order’ page on totacart.in. Please note the tracking number may take up to 24 hours to become active.

Is delivery free?

While we strive to deliver as quickly as possible, totacart.in is not responsible for delays caused by courier companies or unavailability of the customer at the time of delivery. If your order is significantly delayed beyond the estimated timeline, please use the Track Order page or contact customer support with your order/AWB number.

If the package is returned to TotaCart due to reasons attributable to the customer (e.g., wrong/incomplete address, house locked, unclaimed or refused delivery), a 25% restocking fee on the merchandise value will apply, along with the actual shipping charges incurred for both the forward and return shipment, plus any courier penalty charges. If you wish for the order to be reshipped, you will also need to bear the reshipment shipping cost.

Specific delivery date/time slot selection is generally not available; couriers deliver during standard business hours. If you’re unavailable, the courier may attempt redelivery, but extended unavailability may result in the package being returned (see restocking fee policy above).